Shipping & delivery

Do we offer International Shipping?

Yes, we ship internationally! 🌍

At this time, we don’t have automated international shipping rates available on our website. However, we’re happy to provide a custom shipping quote based on the artworks you’d like to purchase.

How it works:

Option 1:
Purchase your artwork online as usual. Once your order is received, we will send you a separate payment link for the shipping cost.

Option 2:
Select “bank deposit” at checkout. After you confirm your order and shipping quote, we’ll send you a single payment link that includes both the artwork and shipping costs.

If you have any questions, feel free to get in touch at janetormondart@gmail.com.

Shipping timeline:
Dispatch typically takes 3–10 days from the time shipping is confirmed with our couriers. Delivery times may vary depending on your location.

Important notice:
Many countries apply import duties, taxes, or VAT on international shipments. These charges are the responsibility of the customer. Please check your country’s regulations before placing an order.

Janet Ormond is not responsible for any additional customs charges or for packages that are delayed, held, or abandoned due to unpaid import fees. By placing an international order, you agree to these terms.

 

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South Africa Shipping – Flat Rate R100

I offer a flat shipping rate of R100 anywhere in South Africa.

Who do I ship with?
I use Click-Way Couriers, The Courier Guy, PostNet, and Paxi.

Deliveries take place between 9am and 5pm, Monday to Friday.

Dispatch time:
Orders are dispatched within 3–5 working days from the time of purchase or from confirmation of your bank deposit (if you choose EFT).

Estimated delivery times:

  • Cape Town: 1–3 working days
  • Other areas: Approximately 3–5 working days
  • Outlying areas: Your parcel may be sent via PostNet or Paxi (counter-to-counter), which can take 3–7 working days

You’ll receive an email notification confirming which courier your parcel has been sent with.

Please note that delivery times are estimates and start from the date of dispatch. While I do my best to ensure timely delivery, I can’t be held responsible for delays caused by courier or postal services.